TJ Kim has served as our Vice President of Digital Customer Experience since April 2023. Previously, Mr. Kim served as our Vice President of Product Management and UX, leading the Product, Analytics, and UX teams for Coupang’s product commerce business from April 2022 to April 2023. He served as our Senior Director of Product Management from April 2018 to April 2022 and our Director of Product Management from September 2014 to April 2018. Prior to joining Coupang, Mr. Kim worked at Marketo (now part of Adobe), Symantec, and Oracle, holding various product, strategy, and finance roles. Mr. Kim holds a Bachelor’s degree in Computer Science from Carnegie Mellon University and earned his MBA from Northwestern University’s Kellogg School of Management.